Terms of Service

Freedom Rising (Jenny Fjurns-Giles) | Last Updated: June 2025

WELCOME TO FREEDOM RISING

Each of my clients and community members is valuable, and I want to ensure your experience with Freedom Rising is safe, supportive, and as seamless as possible. The following policies and procedures apply to all of my offerings, including:

  • 1:1 Mentoring Sessions and Containers

  • Shamanic Practitioner Services and Energy Clearing

  • In-Person Circles and Events

  • Creative Workshops

  • Creative Muse Oracle Deck and Other Physical/Digital Products

  • Online Courses or Programmes

  • Digital Downloads

BOOKINGS AND FEES

Booking fees or full payment is required at the time of booking for all sessions, workshops, circles, and events. For physical or digital products, full payment is required at point of purchase.

All booking fees and payments are non-refundable, except where required by law (such as in the event of Freedom Rising needing to cancel a service).

Booking fees secure your space, time, and energetic preparation — a great deal of unseen energetic and logistical work goes into holding space for you.

Your payment covers:

  • Jenny’s time, expertise, and experience in facilitating your service or event

  • preparation and post-session support where applicable

  • relevant correspondence by email, phone, or messaging

  • energetic and practical space holding.

For product orders, your payment covers the product itself plus any applicable delivery or packaging fees.

CANCELLATIONS AND RESCHEDULING

If you need to reschedule a 1:1 session, circle place, workshop space, or event booking, please provide at least 48 hours' notice where possible.

If less than 48 hours' notice is provided, your payment may be forfeited unless rescheduling is agreed at my discretion.

I understand that life happens. If sufficient notice is provided, I will gladly reschedule your session to the next available date.

Multiple reschedules may incur an admin fee or require a new booking fee to be paid.

If you choose to cancel your booking entirely, your payment will be retained and considered non-refundable unless otherwise required by consumer law.

If Freedom Rising needs to cancel a session, circle, workshop, or event, you will be offered the choice of:

  • a full refund, or

  • rescheduling to a new date.

Lateness:
If you are more than 15 minutes late to your 1:1 session or event, the time lost may be deducted from your allotted session length.

PRODUCT PURCHASES AND DELIVERY

For all product purchases (physical or digital), sales are final.

  • Physical product delivery time is typically 4–6 weeks after payment is received unless otherwise specified.

  • Digital products (downloads, courses, guided journeys) will be delivered via email or your account after purchase.

Please ensure that any digital files purchased are backed up by you. Freedom Rising cannot accept liability for loss of digital files after delivery.

CIRCLES AND EVENTS

In-person circles and workshops are a sacred and confidential space.
Please do not record or photograph without express permission, and please respect the privacy of fellow participants.

Behind-the-scenes photos for social sharing are welcomed (with permission from all present). Please check with me or the group on the day.

COPYRIGHT & INTELLECTUAL PROPERTY

All content created and shared by Freedom Rising — including but not limited to:

  • written materials

  • guided journeys/meditations

  • digital downloads

  • artwork and oracle decks

  • video content

  • circle/workshop content

— remains the intellectual property of Jenny Fjurns-Giles / Freedom Rising.

You may not copy, reproduce, resell, or commercially use this content without written permission.

For personal purchased digital files (such as meditations or oracle cards), you are granted a personal use license only. You may not distribute or share these files publicly.

SHAMANIC & HEALING DISCLAIMER

Freedom Rising’s Shamanic Practitioner services, energy healing, and mentoring are complementary holistic offerings and are not a substitute for medical, legal, or psychological advice.

Clients are responsible for their own well-being and integration of insights or healing received.

By booking, you acknowledge that you understand this and take full responsibility for your own process and self-care.

PAYMENTS

Freedom Rising accepts:

  • Direct bank transfer

  • PayPal (an additional 10% admin charge applies)

  • Cash for in-person offerings (by prior arrangement)

Payment plans are available for selected offerings. No digital files, products, or services will be delivered until full payment has been received.

For events and workshops, payment plans must be completed no later than 7 days before the event date, or your place may be forfeited.

MILEAGE & TRAVEL

For in-person sessions or services requiring travel, a mileage charge of 45p per mile applies after the first 25 miles round trip.

For travel requiring overnight stays or international travel, clients will be required to cover all associated expenses (transport, accommodation, food, insurance) in advance of the trip.

PRIVACY POLICY

Please see the Privacy Policy (link to your Privacy Policy page) for how we protect your personal data.

LIMITATION OF LIABILITY

Freedom Rising and Jenny Fjurns-Giles are not liable for:

  • personal injury sustained during in-person sessions or events (unless caused by negligence)

  • loss of personal property

  • technical issues preventing digital delivery

  • force majeure or events beyond our control (extreme weather, illness, emergencies)

CHANGES TO TERMS

Freedom Rising reserves the right to amend these Terms of Service at any time. The most current version will always be published on the Freedom Rising website.

CONTACT

Freedom Rising
Jenny Fjurns-Giles
jenny@freedomrising.co.uk